Privacy Policy

Last Updated: October 30, 2026

Welcome to Charlies Bar & Kitchen. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Charlies Bar & Kitchen (“Charlies,” “we,” “us,” or “our”) may collect, use, disclose, and protect personal information when you visit our website, contact our restaurant, submit an event inquiry, make a reservation, access online ordering services, or otherwise interact with us.

Website: https://charliesbarkitchen.com/

By using our website, you acknowledge that you have been provided with this Privacy Policy. Where consent is required by applicable law, we will request it as appropriate.

1. Information We Collect

We may collect personal information that you voluntarily provide or that is collected through your interactions with our website and services.

1.1 Information You Provide

Depending on how you interact with us, the information you provide may include:

First and last name
Email address
Phone number
Company or organization name
Event type and event preferences
Preferred event date and time
Estimated number of guests
Catering and dining requirements
Messages and additional details submitted through our forms
Reservation or service-related information

We collect this information when you contact us, submit an event planning request, ask about private dining, or communicate with our team.

Please provide only information necessary for your inquiry or requested service.

1.2 Reservation Information

If you make a reservation through our website or a third-party reservation platform, information may be collected to process and manage your booking.

This may include your name, contact details, reservation date, party size, and any special requests you choose to provide.

Third-party reservation providers may process your information under their own privacy policies.

1.3 Event and Catering Information

Charlies Bar & Kitchen offers private events, group dining, catering, and other dining experiences.

When you submit an event inquiry, we may collect information such as:

Contact and company details
Type of event
Event date and time
Event format or service style
Guest count
Food and beverage preferences
Additional event requirements

We use this information to respond to inquiries, discuss available packages, coordinate event arrangements, and communicate with prospective or confirmed customers.

Submitting an inquiry does not automatically confirm an event booking.

1.4 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services enabled.

This information may include:

IP address
Browser type and version
Device and operating system information
Pages visited
Date and time of visits
Referring website
General website usage and interaction data

This information may be collected through server logs, cookies, analytics tools, or similar technologies where enabled.

2. How We Use Your Information

We may use personal information for the following purposes:

Responding to questions and customer inquiries
Managing reservations and restaurant-related requests
Reviewing private event and catering inquiries
Communicating about event packages and dining services
Coordinating customer bookings and arrangements
Providing information about our restaurant and services
Processing or facilitating online orders through applicable providers
Maintaining and improving website functionality
Monitoring website performance and troubleshooting technical issues
Protecting our website, customers, and business
Preventing fraud, misuse, and unauthorized activity
Complying with applicable legal obligations
Establishing, exercising, or defending legal claims where necessary

Where required by law, we will obtain consent before processing personal information for purposes that require consent.

We will handle information in accordance with this Privacy Policy and applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Cookies are small files stored on your device when you visit a website.

Depending on the technologies enabled, these may include:

Essential Cookies

These may support basic website functionality, security, navigation, and form submissions.

Analytics Cookies

If analytics tools are enabled, these cookies may help us understand website traffic, visitor behavior, and website performance.

Functional Cookies

These may support additional features, such as embedded content, maps, or third-party integrations.

Advertising and Marketing Cookies

If advertising or marketing technologies are enabled, these may be used to measure advertising performance or support relevant marketing activities.

Where legally required, we will request consent before using non-essential cookies or similar tracking technologies.

You may manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Online Ordering and Third-Party Delivery Services

Our website provides access to third-party ordering platforms, including DoorDash, Grubhub, and Uber Eats.

When you select one of these services, you may be redirected to a third-party website or application.

The applicable provider may independently collect and process information such as your contact details, delivery address, order details, payment information, and transaction history.

Charlies Bar & Kitchen does not control the independent privacy practices of these providers. Their handling of your information is subject to their own privacy policies and terms.

Please review the applicable provider’s policies before submitting personal or payment information.

5. Private Events, Catering, and Group Dining

We may use information submitted through our event planning forms to:

Review event requests
Determine availability
Discuss event packages and pricing
Coordinate catering and dining arrangements
Contact you regarding your inquiry
Manage confirmed bookings and related communications

Submitting an inquiry does not guarantee availability, confirm a reservation, or establish a final event agreement.

Any additional information required to confirm a booking will be communicated as appropriate.

6. How We Share Personal Information

We do not sell personal information in exchange for money.

We may share personal information with service providers or other parties when reasonably necessary to operate our website, respond to inquiries, or provide requested services.

Depending on the services used, these parties may include:

Website hosting and maintenance providers
Reservation and booking platforms
Online ordering and delivery providers
Email and communication service providers
Analytics and website performance providers
Security and spam-prevention services
Professional advisers and service providers

These parties may process information on our behalf or act as independent businesses, depending on the service.

We may also disclose personal information when required by law, legal process, or lawful government requests, or when reasonably necessary to protect our rights, property, safety, customers, or business.

We do not authorize service providers acting on our behalf to use personal information for purposes unrelated to the services they provide, except as permitted by applicable law or agreed arrangements.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We encourage you to avoid submitting sensitive financial information or unnecessary confidential details through general contact or event inquiry forms.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
Customer service and communication requirements
Reservation and event records
Business administration needs
Legal and regulatory obligations
Security, fraud prevention, and dispute resolution

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Third-party service providers may retain information according to their own policies and legal obligations.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of eligible personal information
Withdrawing consent where processing is based on consent
Objecting to or restricting certain processing activities
Requesting information about how personal information is used or disclosed
Opting out of certain marketing communications

Some requests may be subject to verification requirements, legal exceptions, or other limitations under applicable law.

To submit a privacy-related request, please contact us using the contact information provided below.

We will review and respond to eligible requests in accordance with applicable law.

10. New York Privacy Considerations

Charlies Bar & Kitchen operates in the Bronx, New York.

We aim to handle personal information in accordance with applicable privacy, consumer protection, and data security requirements.

Depending on the circumstances and applicable law, additional rights or obligations may apply to the collection, use, disclosure, and protection of personal information.

Nothing in this Privacy Policy is intended to limit rights available to individuals under applicable law.

11. Children’s Privacy

Our website is intended to provide general information about our restaurant, dining services, and events.

We do not knowingly collect personal information online from children under the age of 13 without any consent required by applicable law.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the situation.

Parents or guardians who have concerns about information submitted by a child may contact us using the details below.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services, including:

Online ordering and delivery platforms
Reservation services
Social media platforms
Mapping and directions services
Payment services
Other restaurant-related services

These third parties may maintain separate privacy policies and data collection practices.

Once you leave our website or interact directly with an external service, that provider’s policies may govern its collection and use of your information.

We encourage you to review the relevant privacy policies before providing personal information to third-party services.

We are not responsible for the independent privacy practices of third parties, except where responsibility cannot be excluded under applicable law.

13. Marketing Communications

We may communicate with you regarding an inquiry, reservation, event request, or other service you have requested.

If we offer promotional emails or marketing communications, we will handle your information in accordance with applicable law and obtain consent where required.

You may opt out of promotional emails by following the unsubscribe instructions included in the message, where available, or by contacting us directly.

Opting out of promotional communications will not necessarily stop essential messages relating to a reservation, transaction, or service you have requested.

14. International Visitors

Our restaurant is located in New York, United States.

If you access our website from outside the United States, your personal information may be processed in the United States or in other locations where our service providers operate.

Where required by applicable law, appropriate safeguards will be applied to international transfers of personal information.

Visitors outside the United States may have additional privacy rights under the laws applicable to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, restaurant services, technology, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact Charlies Bar & Kitchen.

Charlies Bar & Kitchen

Address: 112 Lincoln Avenue, Bronx, NY 10454, USA

Phone: (718) 684-2338